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Visiting Hours

COVID-19 Updates, Information and Visiting Restrictions

Palmetto General Hospital believes that a patient’s support person and or visitors play an important role in the care and recovery of patients by providing support to the patient, providing health information about the patient, communicating patient’s needs and desires, creating a more familiar environment for the patient and ultimately serving as intermediary between the hospital staff and the patient in support of continuity of care.

Visitation rights may differ by type of unit or department, and individuals who are feeling ill are discouraged from visiting patients in the hospital.

  1. One visitor at a time per patient shall be allowed between the hours of 4:30 PM - 6:30 PM; maximum of two visitors per day as designated by the patient or his/her legal representative.
  2. Visitors must stop at the information desk when visiting patients to register, undergo a brief health screening, including a temperature check and be issued a visitor pass. Hand sanitation, use of mask, and social distancing is expected of all visitors.
  3. When more than one visitor arrives at the same time for a patient only one person as designated by the patient or legal representative will be allowed to enter the hospital. Additional visitors may wait in their car.
  4. Visitors who fail to adhere to infection prevention and control requirements, or other facility safety rules may be restricted from entering the facility after attempts to mitigate the situation have failed.
  5. Number of visitors and hours may be changed at any time at the discretion of Administration or under the guidance of local/State authorities based on external factors, i.e., during a pandemic, civil unrest, etc.
  6. Visitors who screen positive for an upper respiratory infection or any other potentially contagious illness may be restricted from visiting the hospital. Virtual visitation may be done in any area of the hospital.

Visiting Hours and Procedures for Specialty Care Areas:

  • Emergency Department: one visitor may be allowed at the bedside based on the patient’s condition. Visitors are strongly encouraged to return home or remain on designated area and will be updated by Emergency Room staff as needed.
  • Family Birthing Unit (Labor and Delivery)/Mother-Baby (Postpartum Unit): one support person invited by the laboring mother may be present during labor and/or birth. In the event of a cesarean birth, one support person may be allowed in the operative suite based on the discretion of the mother and physician.
  • Neonatal Intensive Care Unit (NICU): one visitor at a time is allowed per baby within the NICU at any time (maximum of two visitors with parents given priority).
  • Mental Health Unit (MHU): one visitor at a time; minors not allowed. Visitor will be screened before entering the MHU, and no handbags, purses, backpacks, cell phones or similar devices shall be allowed to enter the unit. Visitation hours are from 6:00 p.m. to 8:00 p.m. only to ensure there is no interruption in patient’s treatment plan.
  • Same Day Surgery/Pre Admission Testing (PAT)/Diagnostic Testing: one visitor is allowed to accompany the patient during their scheduled appointment. For patients having surgery or outpatient invasive procedures, one visitor may be allowed to wait in the waiting room designated for that procedure; during the recovery period not visitors are allowed.

These Visitation Guidelines have been designed to provide all patients with the opportunity to rest and recover in a comfortable, quiet, and private surrounding. In the development of these guidelines we have taken into consideration safety for all patients, visitors and hospital personnel, as well as emotional support for patients and their families/significant others.