We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies
such as automated tools, keyboard-only navigation, and screen readers.
We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as
well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and
guidelines will help make the website more user friendly for all people.
Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website.
If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.
Services provided in Palmetto General Hospital will be provided by the hospital, as well as by other health care providers who may separately bill the patient. These other health care providers may or may not participate with the same health insurers or health maintenance organizations as Palmetto General Hospital. Patients should contact the other health care practitioners who are anticipated to provide services to them in the hospital directly regarding a personalized estimate, billing practices, and to determine the health insurers and health maintenance organizations that the health care practitioner participates with as a network provider or preferred provider. The names, mailing addresses, and telephone numbers of the health care practitioners and medical practice groups with which Palmetto General Hospital contracts to provide services in the facility are listed here. Anesthesia Palmetto Anesthesia Specialists, LLC 3225 North Star Circle Louisville, TN 37777 877-307-4554 Pediatrics Kidz Medical Services, Inc. 5955 Ponce De Leon Blvd. Coral Gables, FL 33146 305-661-1515
Emergency Pediatrics Services, P.A. 10332 186th Court, South Boca Raton, FL 33498 561-488-8261 Neonatology Intensive Care Unit (NICU) Kidz Medical Services, Inc. 5955 Ponce De Leon Blvd. Coral Gables, FL 33146 305-661-1515 ROP Consultants of South Florida PA 300 S. Park Rd., Suite 300 Hollywood, FL 33021 (954) 925 2740 Hospitalists Inpatient Healthcare Group, PL 13903 NW 67th Avenue, Suite 440 Miami Lakes, Fl. 33014 305-882-7747
Pathology Palmetto Pathology Services, P.A. 2001 W. 68th Street Pathology Department Hialeah, FL 33016 305-665-4614
Emergency Department Coverage Paragon Contracting Services, Inc. P.O. Box 634710 Cincinnati, OH 45263-4710 888-952-6772
Critical Care South Florida Critical Care Services, L.L.C. 8600 SW 92 Street, Suite 204-A Miami, FL 33156 305-436-9933
Patients have the right to request from Palmetto General Hospital and other health care providers treating them a personalized estimate of charges and other information. To request an estimate of the hospital’s charges, please contact
our Patient Access Department at 305-823-5000, ext. 6700. To request an estimate of another health care provider’s charges you should contact that health care provider’s office directly.
If you don’t have insurance
coverage, Palmetto General Hospital will provide you with financial counseling, including assistance applying for state and federal health care programs such as Medicare and Medicaid, and for available coverage under the Affordable Care Act. Uninsured
patients who do not qualify for any state or federal health care program, and who qualify as financially indigent in accordance with Tenet’s Financial Assistance for Uninsured Patients policy, will receive a charity care discount.
Uninsured patients who do not qualify for any state or federal health care program, and who do not qualify for a charity care discount may be eligible for financial assistance either under Tenet’s Compact with Uninsured Patients. View the policy, or Tenet’s Cash Pay Rate Policy.
Palmetto General Hospital will offer uninsured patients payment plans to assist in settling past due outstanding hospital bills. In addition, Palmetto General Hospital will not charge interest under such extended payment plans.
Palmetto General Hospital will not, in dealing with patients who qualify for charity care, place or foreclose liens on primary residences as a means of collecting unpaid hospital bills. Palmetto General Hospital will not use body attachment to
require that uninsured patients or a responsible party appear in court.
The Florida Agency for Health Care Administration (Agency) launched Florida Health Price Finder, a new health care transparency tool for consumers. The new website allows consumers
and caregivers to look up the average amounts paid by Florida insurance plans for a specific service, giving them a better estimate of their total out-of-pocket expenses. The average amounts paid by insurance plans are based on billions of
lines of claims data from three Florida health plans. Claims data from additional health plans are expected to be added to the database in 2018.
The website lists the services as “care bundles”. A care bundle includes the steps and procedures that are part of a typical treatment plan for that specific care bundle. For example, the care bundle for Knee Replacement
includes an office visit with a specialist, surgery, outpatient physical therapy/rehabilitation and follow-up visits.
Note that the service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.
Since 2007, Floridians have been able to use FloridaHealthFinder.gov to look up undiscounted hospital charges, however, this is rarely the amount that individuals or insurance companies are expected to pay. Now, with this new tool, and in
conjunction with working with their respective insurance plans, Floridians have the opportunity to get a much better estimate of out-of-pocket costs for specific services.
Click here for a list of names and web addresses of health insurers and health maintenance organizations (HMO) contracted with the hospital as a network provider or participating provider.
